Supportpages

for

Doing Conversation Analysis: a Practical Guide

In these pages I will provide additional information to 'support' the users of my book, such as update on recent literature, a more extensive glossary, etc. These items will be made available through links in the extended table of contents given below. Items will be added at irregular intervals. Last addition: 19 July 2009

Contents

Preface to the Second Edition

PART I CONSIDERING CA

Chapter 1 Introducing the CA Paradigm  3

What is ‘conversation analysis’?   3
The emergence of CA 5
The development of CA 7
Why do CA? 9
     Contrastive properties 9
     Requirements 10
     Rewards 10
Purpose and plan of the book   11

Exercise  13
Recommended reading  13
Notes 13

Chapter 2 Three Exemplary Studies  14

Harvey Sacks’ first lecture   14
Schegloff’s ‘Sequencing in conversational openings’   16
Schegloff and Sacks on ‘Opening up closings’   18
Discussion   23

Exercise  25
Recommended reading  25
Notes 25

Chapter 3 Ideas and Evidence in CA Research  26

CA’s ‘image’   26
A ‘dialogue of ideas and evidence’   27
Ideas   29
Evidence   31
Understanding   32
CA’s emic interests   34
A ‘specimen perspective’   35
A logic of induction?   36
CA’s rationale   38

Exercise  39
Recommended reading 40
Notes  41

Chapter 4 CA and different disciplinary agendas 42

CA and ethnomethodology 43
     Membership categorization analysis (MCA) 45
     Ethnomethodological critiques of CA 47
CA and linguistics 50
CA and discursive psychology 54
CA and ‘critical’ approaches to discourse and interaction 57
CA and feminist concerns 60

Exercise 63
Recommended reading 64
Notes 64

PART II PRODUCING DATA

Chapter 5 Collecting/Producing Recordings  67

Research design   67
‘Naturalism’   68
Sampling issues   69
Audio or video   71
Recordings and other sources of information   73
Hunting for data   78
Consent   79
Radio/TV broadcasts   81
Existing recordings   82
Making field recordings: social issues   82
Making field recordings: technical issues   88

Exercise  90
Recommended reading  91
Notes 91

Chapter 6 Transcribing Talk-in-Interaction  93 [additional sources]

What is involved in ‘transcription’   93
The functions of transcripts   95
Elements in constructing transcript files   96
      Time, date, and place of the original recording   97
      Identification of the participants   97
      Words as spoken   98
      Sounds as uttered   99
      Inaudible or incomprehensible sounds or words   100
      Spaces/silences   101
      Overlapped speech and sounds   103
      Pace, stretches, stresses, volume, etc.   104
Formatting issues   105
Adding visual information   108
Translation   109
Practical issues   110
Software support: Transana 112
Learning to transcribe   113

Exercise  114
Recommended reading  114
Notes 114

PART III ANALYSING DATA

Chapter 7 Analytic Strategies  119

How to begin   120
Questions to ask and areas to consider   122
A general strategy for data exploration   124
A data fragment   126
Four types of interactional organization   128
     Turn-taking organization   128
     Sequence organization   130
     Repair organization   133
     The organization of turn-design   136
Discussion   140
Data sessions   140

Exercise  142
Recommended reading  143
Notes 143

Chapter 8 Elaborating the Analysis  144

On comparison in CA   144
Data selection in analytic elaboration   146
      Theoretical sampling   147
      Comprehensive data treatment   147
Generalization   149
Demonstration   151
On countability: quantitative CA?   157
The case for case-by-case analysis   162
An illustration 162
A general strategy for data elaboration   164
Notes on the analysis of visual data 165

Exercise  168
Recommended reading  169
Notes 169

PART IV Applied CA

Chapter 9    Applied CA: Institutional Interaction 173

CA – ‘pure’ and ‘applied’   174
‘Conversation’ versus ‘institutional interaction’   174
Turn-taking, questioning, and ‘control’   177
Using CA to study institutional practices   179
Demonstration: standardized survey interviewing   182

Exercises  191
Recommended reading 192
Notes  192

Chapter 10 Applied CA: Local Rationalities, Formal Knowledge, and Critical Concerns 194

On the usability of CA findings   194
Plans, practices, and accounts   197 omission on page 198
Examples of ‘applied CA’ 1 : studies of ‘impaired’ communication   198
Examples of ‘applied CA’ 2 : ‘human–computer interaction’ and ‘workplace studies’  202
Examples of ‘applied CA’ 3: Feminist CA studies 206
Doing  CA: ‘pure’ and ‘applied 209
Conclusion 211

Exercise  212
Recommended reading  212
Notes 212

Appendices

Appendix A: Transcription Conventions   215
Appendix B: Glossary 217
Appendix C: Tips for Presentations and Publications 220

Bibliography  223

Index