Ethno/CA News: Jobs
Palo Alto Research Center Incorporated
Ethnography Researcher/Practitioner/Project Manager, based in Japan
We seek practicing ethnographers who can lead a growing set of ethnography
projects for our commercial customers in Japan. The positions
will be based in Japan and will work closely with our U.S.-based ethnography
group to import methodologies and practices.
Responsibilities include:
· Design and conduct ethnographic studies for commercial customers
· Ensure client commitments are addressed and deliverables are
of top quality
· Establish and build relationships with client project sponsors
· Conduct regular project reviews
· Provide business expertise and direction to projects
· Manage customer expectations and changes to scope or project
direction
· Work with business development to support the closing of new
deals and follow-on projects
· Work with business development and researchers with interdisciplinary
background to design and develop marketable ethnographic services
· Work with marketing to generate sales and marketing materials
for ethnographic services
· Helping recruit bilingual (Japanese/English) ethnographers
to staff the projects, as needed
Requirements for the position are:
· 3 years experience in conducting ethnographic studies or the delivery
of ethnographic services for corporate customers globally
· Strong competency in using a wide range of ethnographic methods
in business settings, including use of video for data collection, analysis,
and reporting
· The ability to lead projects
· The ability to present work effectively and persuasively
· Ability to travel extensively
· Japanese and English language/cultural fluency
Desirable experience include:
· Expertise in ethnomethodology, interaction analysis and behavioral
analysis
· Expertise in human-computer interaction research, qualitative
& quantitative data analysis, user experience design
· Ph.D. or equivalent experience, MBA or equivalent experience
a plus
Applicants should send a cover letter and resume in both Japanese and
English to japanjobs [at] parc.com
For more details: http://www.parc.com/job/76/ethnography-researcherpractitionerproject-manager.html
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